September 24, 2019

Fast client response time is no longer optional. If there is a problem with your product or service, your customers expect you to resolve it immediately.

Few companies meet these expectations.

A recent study found that customers want responses from companies on social media within four hours, while the average response time is 10 hours. This is not a minor irritation for your customers: it directly affects your profits. A study on Twitter showed that customers are willing to pay nearly $ 20 more for their future tickets when airlines respond to their tweets within 6 minutes.

And it’s not just an isolated data point either. Studies have shown that consumers reward businesses that respond to customer inquiries and complaints. A strong and engaged presence in social media marketing will help you satisfy your customers and keep your public image positive.

A strong presence on social media builds and strengthens brand loyalty.

A recently released report found that brands with active social media profiles have more loyal customers. It’s easy to understand why: When you engage the public on social media, you create connections and relationships. You take the time to provide your subscribers with useful information, help and entertain them, without asking for anything in return.

It shows customers that you value them, not just as a source of income, but as a person. Customers will begin to see you as an entity that cares about them, has values, a personality and a vision. And in a competitive market, it can make a huge difference.

But you have your job to do. How can you do this and manage your company’s social media accounts? Fortunately, you do not have to fend for yourself. There are many solutions such as recruiting an agency that will not only create engaging content for social media on social networks, but will also be able to answer the various questions your customers may have. RSMEDIA does both by engaging your audience and keeping them interested in your brand.


August 3, 2019

RSMEDIA launches the long awaited new website for one of Montreal’s leading commercial real estate agencies. It was an absolute pleasure to have worked with Joseph, Raffaele and Angie. They couldn’t have been nicer people and it’s not hard to understand why they have achieved the success that they have. They were absolute professionals and a pleasure to work with. It had been a while since Magna had a new website and we wanted to give them a brand new responsive design with all the bells and whistles that is required of a real estate website in today’s web. We believe we have achieved this and wish the folks at Magna great success in their upcoming ventures and look forward to continue to work with them.

Without further ado, We invite you to visit the new website !


May 27, 2019

When Vince and Philip Colletti approached us to redesign their website we were naturally thrilled because we’d met them in the past through other related working acquaintances and we knew it would be a pleasure to work with these two gentlemen in the truest sense of the word. Naturally we used Jean Sebastien Senecal for the imagery, And so we got to work on the task of redesigning the PVC Aluminium website. We are thrilled with the results of this website launch and hope that we can contribute to the already successful endeavours of the Colletti family.

We invite you to visit the new website !


March 19, 2019


It is with great pride that we announce the launch of our latest creation. This afternoon, we launched the website of Centre Dentaire LaPerla which we invite you to take a look at. First and foremost we’d like to thank Paola Miniaci for her relentless efforts in making this website see the light of day. We’d also like to thank Dr. James C. Tucci and everyone at Centre Dentaire La Perla.

The philosophy behind our design was to invite you to visit the clinic online before you ever walk through our doors. With the help of professional photographer Jean-Sebastien Senecal, I believe we have certainly accomplished this goal. This website includes the amazing photography work from Jean-Sebastien which as usual was an absolute pleasure to work with.

This new website was developed with current and future patients in mind. We hope their patients enjoy it and wish Dr. Tucci all the success in the world.

We invite you to visit the website